Shipping Policy

Thank you for visiting and shopping at Kleinkie. Following are the terms and conditions that constitute the Shipping Policy.

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 5 to 10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will is a significant delay in shipment of order, we will contact you via email or telephone.

Shipping rates & delivery estimates

There is a flat rate of R99 for shipping anywhere in South Africa.  Delivery delays can occasionally occur.

Shipment to P.O. boxes

Shipping to P.O. boxes may have delays but will normally take 7 days.

Damages

Kleinkie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside of RSA.

RETURNS POLICY

The  Returns Policy page provides detailed information about options and procedures for returning your order.