Thank you for visiting and shopping at Kleinkie. Following are the terms and conditions that constitute the Shipping Policy.
Shipment processing time
All orders are processed within 5 to 10 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will is a significant delay in shipment of order, we will contact you via email or telephone.
Shipping rates & delivery estimates
There is a flat rate of R99 for shipping anywhere in South Africa. Delivery delays can occasionally occur.
Shipment to P.O. boxes
Shipping to P.O. boxes may have delays but will normally take 7 days.
Kleinkie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside of RSA.
The Returns Policy page provides detailed information about options and procedures for returning your order.